Terms and Conditions

Savon Services LLC provides media publication and public relations services, including but not limited to:

• Media outreach and relationship management
• Press release writing and editing
• Publication placement and coordination
• Content strategy and PR consultation

By using our services, you represent and warrant that:

• You are at least 18 years of age and have the legal capacity to enter into a binding contract;
• If subscribing on behalf of a business or organization, you have the authority to bind that entity to this Agreement;
• You are not prohibited from using our services under any applicable law.

Our services are offered on a monthly subscription basis, with payment due upfront at the start of each billing period.

• Payments are accepted via credit card (processed through Stripe) or approved cryptocurrency platforms.
• All fees are stated in U.S. dollars (USD) and are exclusive of applicable taxes, which remain the Client's responsibility.
• Failure to pay on time may result in suspension or termination of services.
• We reserve the right to update pricing with reasonable advance notice. Continued use of our services following a price change constitutes your acceptance of the updated pricing.

For the purposes of this section, a “Publication” means any of the following forms of media coverage or content placement secured by the Agency on behalf of the Client on a third-party platform or outlet:

• Full Article: A complete, standalone editorial article written primarily about or substantially focused on the Client, their business, products, or services, published on a third-party media outlet or website;
• Feature Article: An in-depth editorial piece in which the Client, their representatives, products, or services are prominently featured as a central subject, including interviews, profiles, and thought leadership pieces;
• List Feature (Listicle): An article published by a third-party outlet in a numbered or bulleted list format (for example, "Top 10 PR Agencies in New York" or "5 Best Tools for Small Businesses") in which the Client, their business, products, or services are included as one of the listed items;
• Mention, Name, or Link in an Article: A reference to the Client within a third-party article, including the appearance of the Client's name or brand name, a citation or quote of the Client or their representatives, or the inclusion of a hyperlink to the Client's website or designated URL;
• Press Release: A formal written statement prepared by the Agency and distributed to or published by one or more third-party media outlets, news wire services, or online platforms.

A “Qualifying Publication” means, solely for the purposes of this refund policy, a Publication in the form of a Full Article, Feature Article, List Feature (Listicle), or Press Release. A Mention, Name, or Link in an Article does not constitute a Qualifying Publication for refund purposes.

If we are unable to secure at least one Qualifying Publication for your content within the agreed service period, we will issue a full refund for the affected subscription period. No refunds will be issued for subscription periods that have already commenced or for services where a Qualifying Publication has already been placed. All other payments are non-refundable.

To enable us to deliver services effectively, Clients must:

• Provide accurate, complete, and up-to-date information required for content creation and media outreach;
• Review and approve content within five (5) business days of submission, unless otherwise agreed in writing. Failure to respond within this window may result in delays, for which the Agency shall not be held liable;
• Notify us promptly of any changes to their business, brand, or relevant circumstances that may affect the services;
• Ensure that all materials, information, and instructions provided do not infringe upon third-party intellectual property rights or contain false, misleading, or defamatory statements.

• Each subscription period includes up to two (2) rounds of revisions per deliverable, unless a different number is specified in a written service agreement.
• Additional revisions beyond the included rounds may be subject to additional fees, which will be communicated to the Client in advance.
• Final approval of all content rests with the Client. Once approved, the Agency is not responsible for errors or inaccuracies in approved content.
• If the Client does not provide feedback or approval within the timeframe specified in Section 5, the Agency may proceed on the basis of the most recent approved version or place the project on hold.

• All content created by Savon Services LLC, including but not limited to press releases, articles, and related materials, remains the sole property of Savon Services LLC until full payment has been received for the relevant subscription period.
• Upon receipt of full payment, the Client is granted a non-exclusive, non-transferable, royalty-free license to use the content for their own promotional and business purposes.
• The Agency reserves the right to use the Client's name, logo, and a description of the services provided for its own marketing, case studies, and portfolio purposes, unless the Client expressly opts out in writing.

• Both parties agree to keep confidential any proprietary or sensitive information received from the other party and to use such information solely for the purposes of fulfilling this Agreement.
• The Agency will not disclose Client information to third parties without prior written consent, except as required by law or as necessary to deliver the agreed services.
• This confidentiality obligation survives the termination of this Agreement for a period of two (2) years.

Media coverage and publication outcomes depend on multiple factors outside our reasonable control, including editorial decisions by third-party publications, market conditions, and news cycles. While we strive to deliver high-quality services, we cannot and do not guarantee any specific outcome, media placement, audience reach, or level of coverage.

Case studies displayed on our website represent past performance and are provided for reference only. Past results do not guarantee or predict future results.

OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

• The Agency shall not be liable for any errors, omissions, or inaccuracies in content or services provided.
• Under no circumstances shall Savon Services LLC be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, revenue, data, or business opportunities, even if advised of the possibility of such damages.
• The Agency's total aggregate liability for any claim arising under or in connection with this Agreement shall not exceed the total fees paid by the Client in the three (3) months preceding the event giving rise to the claim.

Client agrees to indemnify, defend, and hold harmless Savon Services LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:

• Content, information, or materials provided by the Client;
• Client's breach of this Agreement;
• Client's violation of any applicable law or third-party rights;
• Any false, misleading, or defamatory statements contained in Client-provided materials.

• Clients may terminate their subscription at any time by providing written notice or canceling through the client dashboard.
• Termination takes effect at the end of the current billing period, unless a refund is warranted under Section 4.
• The Agency reserves the right to terminate or suspend services immediately if the Client breaches any material term of this Agreement, engages in illegal activity, or fails to make payment.
• Upon termination, any outstanding amounts owed by the Client become immediately due and payable.

During the term of this Agreement and for a period of twelve (12) months following its termination, the Client agrees not to directly solicit, hire, or engage any employee, contractor, or media contact of Savon Services LLC whom the Client became aware of through the Agency’s services, without prior written consent from the Agency.

Both parties agree not to make false, disparaging, defamatory, or misleading statements about the other party, its services, employees, or business practices, whether publicly or privately, during the term of this Agreement and for twenty-four (24) months following its termination.

If you access our services through an online client dashboard or portal, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized access or suspected security breach. We are not liable for any loss or damage resulting from your failure to safeguard your account credentials.

Savon Services LLC shall not be liable for any failure or delay in performing its obligations due to causes beyond its reasonable control, including but not limited to natural disasters, acts of God, pandemics, technical failures, internet outages, strikes, civil unrest, or government actions. In such events, we will notify you promptly and make commercially reasonable efforts to resume services.

• We may use third-party platforms and services (including Stripe, media outlets, and cryptocurrency platforms) to deliver our services.
• We are not responsible for the availability, accuracy, policies, or actions of any third-party service providers.
• Your use of third-party platforms may be subject to their own terms and conditions, which you are responsible for reviewing.

Client data will be collected, stored, and processed in accordance with our Privacy Policy, which is incorporated by reference into this Agreement. By using our services, you consent to the collection and use of your information as described in our Privacy Policy and to receiving necessary communications electronically.

• We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable prior notice.
• We reserve the right to update or amend these Terms and Conditions at any time.
• Continued use of our services following notification of any changes constitutes your acceptance of the updated Terms and Conditions.

• These Terms and Conditions are governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law principles.
• In the event of any dispute arising out of or relating to this Agreement, the parties agree to first attempt to resolve the matter through good-faith negotiation for a period of thirty (30) days.
• If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Wyoming. The arbitrator's decision shall be final and binding.
• Each party waives the right to participate in any class action lawsuit or class-wide arbitration related to this Agreement.
• Notwithstanding the foregoing, either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm.

If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed from this Agreement. The remaining provisions shall continue in full force and effect.

This Agreement, together with our Privacy Policy and any written service agreements or order forms, constitutes the entire agreement between you and Savon Services LLC with respect to the subject matter herein. It supersedes all prior and contemporaneous discussions, negotiations, representations, and agreements, whether oral or written.

All notices, approvals, and updates will be communicated via email or through the client dashboard. By using our services, you consent to receiving electronic communications from us. It is your responsibility to keep your contact information current.